Return Policy

If you are not satisfied with the product, you can return it or exchange it within 14 days of receipt. After that, we are not obliged to accept returned products. The product must be unused and undamaged, and the return must be made with the shipment number, together with the appropriate form (to the address specified on the form). The refund or exchange will be made within 14 working days.

The costs of return is paid by the customer. Shipping and handling costs that we had during the delivery of the product​ are deducted​ from the amount refunded to the customer (including orders with free delivery). When returning a product, it is necessary to fill in and send the Form for unilateral termination of the contract (download here) by email or together with the product. We recommend that you use courier service with a tracking number. If you have any questions regarding returns, please contact our customer service here.