If you are dissatisfied with the URBAN WATCH for any reason, you can return it within 14 days of receiving. Just return it unused and undamaged and we'll arrange an exchange or refund straight away. For products damaged in transit you need to contact us within 24 hours of receiving the product.
When returning a product, we strongly recommend that you send them with a tracking number. Shipping costs are excluded from the amount refunded to the customer. If you have any questions regarding returns, please contact our customer service here.